Hotel Grand Windsor
is now known as
Fable Auckland
Take me there


Covid Clean Approved

Hotel Grand Windsor has been awarded COVID Clean approved by Qualmark. This certification acknowledges the hotel is equipped with health and hygiene measures to help protect against COVID-19, in accordance with government guidelines.

Rest assured knowing you can book with confidence that not only are we are a recipient of a Qualmark COVID Clean award but that we also have a robust understanding of COVID-19 protocols.

The Qualmark COVID Clean award certifies that we meet the following criteria:

  1. Staff are regularly briefed on the following:
    • Latest advice from the Ministry of Health
    • Encouraged to use contact tracing methods
    • Encouraged to have their Bluetooth turned on
    • Encouraged to stay home if they are unwell
    • Informed of policies in place to support unwell staff to stay home
    • Encouraged to follow the recommended hand hygiene process
    • Encouraged to help staff, customers and guests do the same
  2. Staff are trained in conflict resolution in the event that customers refuse to follow the required COVID-19 safety practices
  3. Staff are aware of hygiene measures as per COVID-19 safe practices recommended by the Ministry of Health
  4. Facilities and resources are provided on premise so staff can regularly wash and dry their hands
  5. Staff understand the different alert levels and requirements of each level
  6. Staff are aware of health and wellbeing support programs
  7. Our work practices are aligned with Ministry of Health and Work Safe guidelines
  8. General cleaning and disinfection advice released by the Ministry of Health has been conveyed to staff
  9. Suspected COVID-19 case cleaning and disinfection advice released by the Ministry of Health has been conveyed to staff
  10. Masks and gloves are available to staff at all times
  11. Staff have been trained in the correct use of PPE gear
  12. The NZ COVID Tracer QR code is displayed and a manual register is available
  13. Customers are encouraged to use the NZ COVID Tracer app
  14. Manual contact tracing information is kept secure
  15. Signage is displayed showing how to keep people safe from COVID-19
  16. Hand sanitiser is available for customers, guests and staff
  17. Contactless forms of transactions have been implemented
  18. We understand the different alert levels and how they impact our business operations
  19. We have a publicly available terms and conditions policy reflecting COVID-19 alert levels, including cancellation, rescheduling and screening policies
  20. We have ensured our supply chain complies with updated COVID-19 policies and requirements
  21. We have a COVID-19 safety plan
  22. Staff are aware of our COVID-19 safety plan, policy and procedures
Terms & Conditions        Privacy Policy