Hotel Grand Windsor
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Fable Auckland
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Hotel Grand Windsor named 2018 Hospitality New Zealand Awards for Excellence Finalist


Hospitality Awards New Zealand

The Hotel Grand Windsor is proud to announce we have been named as a finalist in the 2018 Hospitality New Zealand Awards for Excellence.

The hotel joins 47 other finalists across 16 categories, celebrating the very best of New Zealand hospitality. The Hotel Grand Windsor has been nominated in the category ‘Best Redeveloped Accommodation’ and will compete with Naumi Hotel in Auckland and QT Museum Hotel in Wellington for the prestigious title to be announced at the Hospitality New Zealand Annual Conference in Queenstown on 27 September.

About the Hospitality New Zealand Awards

The Hospitality New Zealand Awards for Excellence recognise the leading lights across all areas of hospitality in New Zealand from boutique accommodation like the Hotel Grand Windsor to neighborhood pubs, fine dining establishments, brewer’s taprooms and even a fish and chip shop, all of whom are amongst the eclectic list of finalists for 2018.

Chief Executive of Hospitality New Zealand, Vicki Lee, describes the annual Hospitality Awards as ‘a wonderful way to celebrate the high calibre accommodation, restaurants, pubs and cafes enjoyed across New Zealand.’

Finalists come from all across New Zealand from tiny towns like Whakatane and Omakau to large cities like Auckland and Wellington.

As well as recognising those that go above and beyond when it comes to hospitality in New Zealand, the Hospitality Awards also recognise the unsung heroes and the unseen work that goes unnoticed by the general public but which plays such an important part in delivering the highest levels of hospitality.

Best Redeveloped Accommodation

The Hotel Grand Windsor has been open for just under a year. We re-opened our doors in October 2017 following a complete redevelopment of the hotel. When Mollies, a boutique luxury hotel in Auckland, closed its doors in 2016, a gaping hole was left in the Auckland market for a small, luxury hotel. This was the perfect opportunity for the Hotel Grand Windsor, now part of the exclusive MGallery by Sofitel collection. The hotel presents guests with a sumptuously furbished, five-star hideaway in the heart of the city, making it a standout in the luxury boutique hotel niche.


The redevelopment of the Hotel Grand Windsor stuck closely to its roots. In 1928, ‘Windsor House’ operated as a soda fountain and tea rooms and throughout the hotel, you will find nods to the past from the bone china tea sets in every room to the original artwork that adorns the walls of the hotel.

No stone has been left unturned in the redevelopment of the hotel and there has been a seamless transition from three-star to five-star hotel whilst still operating.

What our guests are saying

Whilst it’s always great to be nominated for awards like the Hospitality New Zealand Awards for Excellence, the one thing we really strive for is customer satisfaction. Since the hotel re-opened its doors, there has been nothing but positive feedback for the redevelopment of the hotel and we have already welcomed thousands of guests over the past 12 months.

Here are some of our favourite comments:

“From arrival to departure the service was outstanding and quite unique with the history of the hotel and the gorgeous tea pots and décor.” – Trip Advisor, April 2018

“NZ hospitality at its finest” – Trip Advisor, May 2018

The Hospitality New Zealand Awards – Queenstown

So, we look forward to the awards ceremony to be held at the annual Hospitality New Zealand Conference on 27 September and hope to return to Auckland with good news!


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